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Train accident claims

A railway accident can be a serious, potentially life-changing event. If you're feeling lost, I can take you through the train injury compensation process and help you figure out your next steps. Let's fetch some answers together.

  • Connect with a network of nationwide lawyers and legal teams.
  • Start with a free, no-obligation chat.
  • Most cases handled on a no win no fee basis.
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Want to make a train accident claim? I'm here to help

I love trains for an exciting day out. But while they're usually super-safe, accidents can still happen. After taking the time to heal, you deserve to find out whether you're owed train accident compensation.

I can help you with any type of case – including sensitive matters involving train crash injuries, or even fatal incidents. If you feel ready, call 0800 047 3015 and my team will put you in touch with our panel of railway accident solicitors.

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What causes train accidents?

Just like with any mode of transport, there's always a risk of being involved in an accident and suffering an injury on a train – often when you least expect it. According to Office Rail and Road, there was a total of 6,253 mainline injuries (severe and non-severe) in stations or on trains to passengers or the public between 2023 and 2024. If you've fallen into this category, I've got your back.

Negligence, whether from the train driver or conductor, is often at the heart of rail accidents. If protocol is ignored and you or a loved one is injured, you may have a valid claim for train injury compensation.

Mechanical failures, defective components or issues with the tracks, platform, or crossings could also be the cause. Unsafe weather conditions may complicate matters; those in charge must decide if it's safe to proceed or if safety protocols, such as reducing speed, should be followed. The Rail Accident Investigation Branch (RAIB) collaborates with the Department for Transport to investigate rail accidents and incidents, working to improve safety for you and the public alike.

If you've been involved in an accident that wasn't your fault, my nationwide panel of legal experts and I can help – let's chase your rightful train accident claim compensation.

What railway accident injuries can I claim compensation for?

Although trains are a comparatively safe way to travel, accidents can still happen. These can range in their severity – from bumps and bruises caused by tripping on an uneven surface, to more serious injuries. Here are some examples:

  • Slips, trips or falls
  • Injuries from sudden braking
  • Falling objects
  • Crush or impact injuries
  • Negligence by staff or train operators
  • Accidents during boarding or exiting
  • Injuries during a derailment or collision
  • Injuries from being hit by a train

Why should I claim for a railway accident?

Being involved in a serious accident is a horrible experience and it can quickly become financially overwhelming when you factor in treatment costs, travel costs or time off work. Depending on how serious your injuries are, you may need to adjust your daily life and rely on

assistance. Not to mention the pain and suffering you've endured. Receiving fair train accident compensation can help you live more comfortably and move forward. Not having to worry about finances can take one less thing off your mind.

The claims process can also trigger important investigations into why the accident happened in the first place. By sharing your experience, my team can help fetch the truth and hold those responsible accountable, whether it's the rail company or rail staff.

"Securing compensation isn't just about covering immediate costs – it can also provide access to the vital rehabilitation needed for your recovery. Plus, making a claim holds the railway companies accountable, encouraging them to improve safety measures and reduce the risk of future accidents. In the end, it's about recovering fully and ensuring the railways are safer for everyone."

- John Kushnick, Legal Director at Underdog.

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How much train accident compensation could I receive?

Compensation for personal injury claims depends on many different factors so it's tricky for me to give you a concrete figure. However, the final amount will consider the severity of your injuries, how they've impacted your daily life and other factors like pain and suffering, as well as any lost wages. The Judicial College guidelines help determine the final amount.

Having a chat with a train accident lawyer and specialist legal team will help you get a better understanding of what to expect.

How do I make a train accident compensation claim?

I understand that the prospect of making a claim can feel intimidating, which is why I try to keep things straightforward. Your legal team will be there to assist at every stage and take care of the nitty gritty, so don't worry about that. Here's an overview of how it all works:

  1. Contact us
    Call us for a free, no-obligation chat to get a feel for the possible next steps. There's zero pressure involved – we just want to get to know a bit more about your situation and whether you have a valid claim.
  2. I'll connect you with the right legal team
    If you'd like to move things forward, I'll put you in touch with a panel of experienced legal experts and train accident claim solicitors. They'll give you final confirmation on whether they can go ahead with your case and if you're good to go, they can help you set up an insurance policy that doesn't require upfront costs to ease the financial strain.
  3. They will get your claim underway
    This stage involves talking through what happened, so the legal team can build a picture to support your claim. They'll also pull together any evidence that might help, including witness statements, medical records, photos and videos.
  4. Your claim is sent off
    Eventually, when your case is all put together, a Claim Notification Form (CNF) will be sent to the third party's insurer. They will have 21 days to respond to your claim.
  5. Decision time
    In an ideal world, the third party will admit fault, allowing your legal team to negotiate a reasonable compensation amount. If liability is denied, you don't need to worry, as we'll stay loyally by your side. In this instance, our team will pull out all the stops to present the case in more detail.
  6. They'll fight for you in court if needed
    If they still don't accept responsibility, a judge may make a call in court. If this happens, our legal team will make sure you aren't dealing with additional stress. In many cases, they'll represent you without the need for you to attend. If you are required to be there, you'll be supported every step of the way.
  7. Your compensation is confirmed
    If your claim is successful, you can breathe a big sigh of relief. Your legal team will clearly explain what happens next, making sure that you receive the money. Even if your claim isn't successful, our no win no fee service means you won't owe anything if you've stuck to the terms of your agreement.

Railway accident claim FAQs

No two claims are the same, but generally speaking, claims need to have been settled within three years, or court proceedings need to have been started within this time. This period is also known as the 'limitation period'. As with any claim, the sooner you start the process, the better – especially as your memory of the events will likely be clearer.

There are a few exceptions to this three-year rule. These are most often when claiming on behalf of someone else, for example:

  • Claiming for a child - a person under 18 cannot claim on their own, but as their legal guardian you can help. In these cases you can start their train accident claim on their behalf at any time
  • before their 18th birthday. After they turn 18, they can claim on their own - they'll have until they turn 21 to settle or start court proceedings.
  • Supporting a person who lacks mental capacity - this is assessed on a case-by-case basis, and there is no time limit for these cases. However, if the person regains mental mental capacity at any point, the three-year time limit will start from then, and the clock will keep ticking, even if they lose capacity again.
  • Seeking justice after a loved one's death - when a fatal injury caused by a train accident has caused the death of your loved one, you can claim compensation on their behalf, which can recover any finances lost as a result of their death. In these cases, the three-year limit applies and is calculated from the date they died, or the date it became clear that the train accident was the cause.

My team will work hard to get your claim settled or ensure that court proceedings have started before the deadline.

I want you to have the option to claim without worrying about the finances involved. Luckily, risk-free claiming is something we offer here at Underdog. You won't pay upfront costs, and our legal fees will only need to be paid if your claim is successful.

You have the option to claim on a no win no fee basis, which means that court fees, legal expenses and medical reports will be covered by a no-upfront-cost insurance. This would be taken out at the start of your train accident claim.

If you follow your legal team's advice, you won't have to pay any charges or legal fees if your claim is unsuccessful. This takes a whole lot of stress out of the equation.

The idea of court can feel like a lot – and I don't want you to worry about that. A lot of cases get settled without going to court. And even if court is on the cards, we will be there to fight your corner. In many cases, your legal team can even attend on your behalf.

Several different parties could be held responsible for a railway accident – and it's our job to sniff out who.

Train companies may not have maintained their carriages, the train conductor may have failed to report an issue, or the manufacturer of the railway equipment could be responsible for an accident. In the UK, Network Rail own and operate Britain's railway infrastructure, so they may be liable in some instances.

Regardless, it's the job of your lawyer and legal team to dig to the bottom of it all, so you won't need to worry. Just give us as much information as you can, and we'll fetch the rest.

Why choose Underdog to make a train accident claim?

Think of me as your loyal companion to take the stress out of train injury compensation claims. Here's why Underdog is a great choice:

Plenty of experience behind us: our team have been on the case for compensation claims for over 31 years.

A trustworthy choice: Underdog's 'Excellent' rating on Trustpilot is based on hundreds of reviews from people we've helped.

Support from the get-go: my connections with a nationwide panel of solicitors and legal experts mean we can lend you a paw at every stage.

Accredited: we're regulated by the Solicitors Regulation Authority so you can enjoy peace of mind knowing we meet the highest standards.

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Contact us to start your train accident claim

If you or someone you know has suffered train crash injuries, tripped on a platform or experienced another type of injury at any stage of your journey, I can help you chase down the compensation you deserve. Call me and the team on 0800 047 3015 for free and we can chat about your options. If you decide not to go ahead, that's absolutely fine as well! We won't hound you.

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Let the experts help!

If you've been injured in an accident that wasn’t your fault, we're here to help you get the compensation you deserve. Whether it was an accident at work, a road traffic incident, or an injury from a fall, our experienced legal team can guide you through the process.

One of our team is on-hand to with free advice to help you get the compensation you need to move forward.

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