Bus, coach & minibus accident claims

If you've been injured in a bus or coach accident that wasn't your fault, I'm here to guide you through making a claim and chase the compensation you may be entitled to.

  • Experienced in handling personal injury bus accident claims.
  • Most claims taken on a no win no fee basis.
  • Access to specialist bus accident lawyers.
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I can help with your bus accident claim

I'm here to help you explore a bus or coach crash claim if you've been injured due to someone else's carelessness. I might be able to help whether you were a passenger on a public bus, a coach trip, a school minibus or even a private hire vehicle.

Thankfully, bus accidents aren't very common. Of the 128,920 casualties in road accidents in the year to June 2024, just 2,191 were bus occupants. That's less than 2%.

However, the impact can be significant when they do happen, leaving you with injuries, financial worries and disruption to your life. Bus drivers and the companies that run them have a duty to make sure passengers are reasonably safe, per The Public Service Vehicles (Conduct of Drivers, Inspectors, Conductors and Passengers) Regulations 1990.

Maybe the driver wasn't paying attention, the road conditions were poor or there was a mechanical fault. Whatever the reason, you could be entitled to compensation if it wasn't your fault.

Tap 0800 047 3013 into your phone for a free no-obligation chat or simply request a callback.

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What injuries can I claim for after a bus accident?

You may be able to claim bus or coach accident compensation for:

  • Whiplash and neck injuries
  • Back injuries
  • Broken bones and fractures
  • Cuts and bruises
  • Head injuries
  • Knee and ankle injuries
  • Shoulder injuries

Don't see your injury on this list? Don't worry. If it was caused by a bus accident that wasn't your fault, please call my team on 0800 047 3013. We can chat about what happened and let you know if you could claim bus accident compensation.

What can I claim bus injury compensation for?

It's not just the obvious bumps and bruises you might be able to claim for. Bus accident compensation can cover a range of impacts on your life, including:

  • Physical injuries: from whiplash and broken bones to more serious injuries.
  • Lost income: if your injuries have meant you can't work, your legal team may be able to help recover those lost earnings.
  • Medical expenses: covering the costs of treatment, rehabilitation and any ongoing care you might need.
  • Travel costs: if you're having to pay for taxis or other transport due to your injuries, these costs can be included.
  • Pain and suffering: compensation for the actual pain and distress caused by the accident and your injuries.
  • Adaptations and equipment: If your injuries require changes to your home or specialist kit.

If you're unsure whether your situation qualifies, call 0800 047 3013. My team will listen to your story and give you honest, straightforward advice.

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Why should I make a bus or coach accident claim?

I understand that thinking about making a claim might feel like a hassle, especially when you're trying to recover. That's where Underdog comes in. We'll take the weight off your shoulders, connecting you with legal experts who really know their stuff and will fight your corner to get you the outcome you deserve.

Making a bus passenger injury claim isn't just about the money to cover bills and lost pay; it's also about making sure folks are held responsible and helping you feel more secure about the future. Plus, it can even shine a light on problems so things like this don't happen to someone else – giving you a bit more peace of mind.

Don't let worries put you off. My team will make the process as smooth and simple as possible for you.

How much bus or coach injury compensation could I claim?

It's tricky to give an exact figure straight away, as every bus or coach accident claim is unique. The amount of compensation you might receive depends on several factors, including:

  • The severity of your injuries.
  • The impact your injuries have had on your life and your ability to work.
  • Any financial losses you've incurred, such as lost earnings and medical expenses.
  • The extent of any pain and suffering you've experienced.

The best way to get a clearer picture is to call 0800 047 3013 for a chat with my friendly team. We can assess your situation and give you a realistic idea of how much bus crash compensation you might be entitled to.

How do I make a bus accident claim?

Making a claim might seem daunting but I've broken it down into a simple, step-by-step process. My team and I will be with you every step of the way.

1. Get in touch for a free chat

Give my team a ring on 0800 047 3013 or request a callback. We'll listen to what happened and offer some initial advice with no obligation to continue.

2. We'll connect you with the right legal experts

If it looks like you have a valid claim, you'll be paired with a bus accident lawyer who can unleash their legal expertise on your case.

3. Your legal team gather the evidence

They'll investigate the accident, collecting police reports, witness statements and any other necessary information to build a strong case on your behalf.

4. The claim is submitted

Once all the ducks are in a row, your legal team will formally submit your claim to the responsible party.

5. Negotiations begin

Your team will work like a dog with a bone to negotiate a fair settlement with the other side. They won't let go of your case until we think you're getting a fair deal.

6. Court action (if necessary)

Most claims are settled out of court. However, if an agreement can't be reached, your legal team will be ready to fight your corner.

7. You receive your compensation

If your claim is successful, you'll receive your compensation, partly using it to pay your legal team. Remember, with a no win no fee agreement, you won't pay any legal fees if your claim is unsuccessful, and you follow the correct process.

Bus and coach accident claim FAQs

In most cases, yes, we can help you pursue your bus accident claim on a no win no fee basis. Your legal team will help you set up a no-upfront-cost insurance policy. This protects you from costs and expenses which you might otherwise have to pay during the claims process, taking away a significant worry. If your claim is successful, your bus crash solicitor and legal team will take a pre-agreed percentage of your compensation. If you don't win, you usually won't have to pay their basic legal fees, as long as you stick to the terms of your agreement.

Generally, you have three years from the date of the bus accident to either settle your claim or start court proceedings. However, it's always best to get in touch as soon as possible. Memories fade, and evidence can become harder to gather over time. Getting started early gives you the best chance of a successful claim.


There are, however, some exceptions to the three-year rule, including claiming on behalf of someone else (see following question). To gain a quick and clear understanding of whether you are eligible to claim, simply chat to my team for free, no-obligation advice.

Yes, you might be able to claim on behalf of someone else in certain circumstances, this is usually called being a "litigation friend", and in these cases time limits can vary.

For more specific information on the time limits linked to claiming for someone else, see below:

  • Children in your care: for children injured in a bus accident, you can claim at any point before their 18th birthday. After turning 18, they have until the age of 21 to either settle their claim or start court proceedings.
  • A person who lacks mental capacity: there are no time limits for claims made on behalf of someone who lacks the capacity to manage their own case. This is assessed on a case-by-case basis and requires more than simply needing assistance. However, if the claimant regains capacity at any point after the bus accident, even briefly, the standard three-year period will begin from that date, meaning the claim must either be settled or court proceedings must be initiated within that timeframe.
  • A loved one who has died: if you are making a fatal accident claim on behalf of a loved one, you generally have three years from the date of their passing, or from the date it was discovered that the bus accident was the cause.

Call 0800 047 3013 and my team and I can discuss your specific situation.

Most bus accident claims are settled out of court through negotiation so the chances of you having to go to court are relatively low. However, if the other party refuses to offer a fair settlement, your legal team will be fully prepared to represent you in court to fight for your rights.


It's likely that if your claim does go to court, your legal team will attend on your behalf. However, if you are required to attend, they'll be with you every step of the way.

The length of time a bus crash claim takes can vary depending on the complexity of the case and whether the other party admits liability quickly. Some simpler claims can be resolved within a few months, while more complex cases might take longer. My team will always keep you updated on the progress of your claim and work efficiently to get you the compensation you deserve as soon as possible.

Sniff out bus accident compensation with Underdog

If you've been injured in a bus accident, here's why Underdog is the right companion for you:

  • We have a proven track record of helping people like you claim the compensation they deserve for various types of accidents.
  • Our excellent Trustpilot reviews speak for themselves – people believe in us to provide a reliable and supportive service.
  • Our nationwide panel of specialist bus accident solicitors are authorised by the Solicitors Regulation Authority and have experience in handling bus and coach accident claims.
  • We understand this can be a stressful time and we pride ourselves on our down-to-earth and supportive approach. We'll dig into the paperwork so you don't have to.
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Ready for a chat when you are

If you want to know if you can make a bus or coach accident compensation claim, I'm here to listen and help you understand your options. Give my team a call on 0800 047 3013  or fill out the contact form below to request a free, no-obligation chat. Let's see if we can fetch you the compensation you deserve.

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Let the experts help!

If you've been injured in an accident that wasn’t your fault, we're here to help you get the compensation you deserve. Whether it was an accident at work, a road traffic incident, or an injury from a fall, our experienced legal team can guide you through the process.

One of our team is on-hand to with free advice to help you get the compensation you need to move forward.

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